Kenyan Passport Requirements & Renewal: The Ultimate 2026 Guide
Navigating the eCitizen portal doesn't have to be daunting. From fresh applications to renewals and child passports, Boratech Cyber in Eldoret provides end-to-end assistance for your travel documents.
Department of Immigration Services
Official eCitizen application assistance for Eldoret, Rift Valley, and all Kenyan citizens worldwide.
Struggling with eCitizen Passport Appointments?
The online queue can be months long. BoraTech Cyber provides priority assistance for booking, document audits, and biometric photo preparation.
Priority Appointment Monitor
We monitor open slots 24/7 to secure the earliest possible biometrics date at Eldoret Regional Office or Nyayo House Nairobi.
Pre-Submission Document Audit
Thorough review of your National ID, Birth Certificate, and recommender details to ensure 100% acceptance at the immigration desk.
Full VIP Application Handling
Skip the cyber café stress. Let our professionals handle the complete eCitizen workflow for you.
Mandatory Documents Checklist
1. First-Time New Application
For Kenyan citizens applying for their first passport booklet.
- check_circle Original Birth Certificate + Copy
- check_circle Original National ID Card + Copy (both sides on 1 page)
- check_circle Copies of both parents' National IDs
- check_circle Printed eCitizen Application Form & Payment Invoice
- check_circle Recommender ID copy & signature
2. Passport Renewal
For replacing expired passports or full booklet pages.
- check_circle Old Passport booklet (Original)
- check_circle Copy of Passport Bio-data Page & last page
- check_circle Original National ID Card + Copy
- check_circle Printed eCitizen Application Form & Payment Receipt
- check_circle Recommender ID copy
3. Minor Passport (Under 18)
For children and teenagers under the age of 18.
- check_circle Child's Original Birth Certificate + Copy
- check_circle Written Consent Form signed by Parent/Guardian
- check_circle Original National IDs of parents + Copies
- check_circle eCitizen application form & invoices
Kenyan Passport Fee Schedule (2026)
| Passport Category | Booklet Details | Gov Fee (KSh) | Cyber Assistance |
|---|---|---|---|
| Ordinary 'A' Series | 34 Pages (Standard Travel) | KSh 7,550/- | Book Assistance |
| Ordinary 'B' Series | 50 Pages (Frequent Traveler) | KSh 9,550/- | Book Assistance |
| Ordinary 'C' Series | 66 Pages (Jumbo / Business) | KSh 12,550/- | Book Assistance |
| Diplomatic Passport | 50 Pages (Official Dignitaries) | KSh 15,050/- | Book Assistance |
| Lost Passport Replacement | Requires Police Abstract + Sworn Affidavit | KSh 20,000/- | Lost Help |
| Mutilated / Damaged Passport | Replacement of damaged booklet | KSh 20,000/- | Damaged Help |
Biometric Passport Photos: Zero Rejections Guarantee
The #1 reason for application rejection at the immigration counter is non-compliant passport photos. Our studio at Boratech Cyber uses biometric templates to ensure your photo passes every technical parameter of the Department of Immigration.
Biometric Precision Alignment
We ensure exact head-tilt, white background balance, zero eye glare, and correct facial dimensions.
Digital Copy + Hard Prints
Get soft-copy files resized for eCitizen upload plus physical passport photos printed on premium glossy photo paper.
Walk-in Passport Studio Eldoret
No appointment needed for photos! Visit our storefront opposite Eldoret Hospital for instant passport photos.
Visit Our StudioEldoret Passport Application & Appointment Support
Navigating the eCitizen portal for passport application or renewal can be confusing. At Boratech Cyber, our compliance team double-checks your uploaded documents, formats your biometrics, and handles portal submission seamlessly.
Document Verification
We ensure your birth certificate, ID copies, and recommender details strictly meet immigration requirements.
Appointment Booking
Assistance with selecting and scheduling your biometrics capture appointment on eCitizen.
Book Assisted Session
Let our specialists handle your eCitizen portal navigation, document scanning, and appointment booking in our comfortable hub.

Boratech Cyber Services
Opposite Eldoret Hospital, Along Makasembo Rd, Eldoret, Kenya
Working Hours: Mon-Fri 8:00 AM - 7:00 PM | Sat 9:00 AM - 5:00 PM • Call/WhatsApp: +254 799 012 907
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